Terms and Conditions

Please note that Products are to be bought for your own personal use and will only be delivered to an address in Ireland.

NewLookFX (“We/Us/Our”)

Terms and conditions on which we will supply products:

to you the Consumer (“You”). Please read these terms and conditions carefully before purchasing any Products from NewLookFX.com

By clicking the button “SUBMIT MY ORDER” you agree to be bound by these terms and conditions and your completed on line Order Form. You should print a copy for future reference.

1. Your Status

By purchasing Products through Our site, You agree that:

  •  You are at least 16 years old;
  • The products are for your personal use
  • You live in Ireland and understand that the products will only be delivered to an address in Ireland.


NewLookFX reserves the right at our sole discretion to impose quantity limits on any Products You may order.

Delivery costs [as shown at the time you place the order] will be added to the total amount due and included in the total amount due. Prices are liable to change at any time, but changes will not affect any orders We have accepted. We will however, endeavour to provide reasonable notice of any price increases.


We will endeavour to dispatch Products within three business days of the order being placed by you on the Site(s). Any delivery dates suggested are estimates only, and We are not liable for any losses caused by late delivery or non-delivery.

You will be notified by email when your order has been despatched.


Consumer guarantees apply under the Irish Consumer Law. Nothing in these Terms and Conditions excludes the application of those guarantees. For more information about your rights as a consumer, see www.citizensinformation.ie


Gift Cards Refunds & Returns

Gift cards can be redeemed only at NewLookFX Salon.
Gift cards are not redeemable for cash.
Gift cards will expire 24 months from the date of issue, unless expressly stated otherwise.
Gift cards must be surrendered in the store upon redemption.
Refunds do not apply to Gift cards.
If purchase exceeds the gift card amount, the balance must be paid by other available payment options.
Expired gift cards are not redeemable and gift card amounts will not be refunded or credited when expired.
Defaced, mutilated, altered, lost or stolen vouchers will not be replaced, refunded or redeemed.
NewLookFX does not accept any responsibility for lost or stolen gift cards.

All notices given by You to Us must be given in writing (email is acceptable also) to NewLookFX,  La Mandarine, South Beach Pavilion, Greystones, Co Wicklow, Ireland Or by email to newlookfx@gmail.com

We may give notice to you at either the e-mail or postal address You provide to Us when you registered to become a registered user with Us, or updated details as held within the Website on ‘My Details’.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (a “Force Majeure Event”).

You must take your own precautions to ensure that the process which you employ for accessing these websites does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system or data.

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

You must adhere to the Terms of Website Use governing the use of our Site and our Privacy Policy which are deemed to be incorporated in these terms and conditions..

For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of these websites or any linked web site.

Responsibility for the content of advertisements appearing on these websites (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.

You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on these websites. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.